Frequently Asked Questions
Everything you need to know about your Divine Mercy order.
What is the standard shipping time for orders?
We process orders within 1-2 business days. Domestic shipping typically takes 3-7 business days, while international delivery can take between 10-21 business days depending on the destination.
How do I determine the correct size for my garment?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements against a similar item you already own to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please contact our support team to initiate an exchange or refund.
Do you offer international shipping?
Yes, Divine Mercy Publications Pty. Ltd. ships worldwide. Please note that international customers are responsible for any local customs duties or taxes incurred upon entry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How should I care for my apparel to ensure longevity?
To maintain the quality of your garments, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are also printed on the internal label of each piece.